Privacy Policy

1. Introduction

Deerfield Beach Concrete Polishing & Epoxy Flooring ("we," "us," or "our") operates the website at deerfieldbeachconcretepolishingandepoxyflooring.com (the "Site"). This Privacy Policy explains what information we collect from visitors and customers, how we use it, and how we protect it. By using our Site or contacting us, you agree to the practices described here.

If you have questions about this policy, contact us at team@deerfieldbeachconcretepolishingandepoxyflooring.com.

2. Information We Collect

a. Information You Provide

When you fill out a contact form or estimate request on our Site, we may collect:

• Your name
• Your email address
• Your phone number
• Your property address or service location
• A description of the work you are requesting
• Any other information you choose to include in your message

We do not collect payment information through our website. All payment processing, if any, is handled separately and securely.

b. Information Collected Automatically

When you visit our Site, certain information is collected automatically, including:

• Your IP address
• Browser type and version
• Pages you visit and time spent on each page
• The referring URL (how you found our site)
• Device type and operating system

This information is collected using cookies and similar tracking technologies, as well as third-party analytics tools.

c. Cookies

Our Site uses cookies - small text files stored on your device - to improve your experience, understand how visitors use the Site, and support analytics. You can disable cookies in your browser settings, but doing so may affect how some parts of the Site function.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and service inquiries
• Schedule on-site visits and follow up on your project
• Communicate with you about the status of your job
• Improve and maintain our website
• Analyze how visitors use our Site so we can make it more useful
• Comply with legal obligations

We do not sell your personal information to third parties. We do not share your information with marketing companies or data brokers.

4. Third-Party Services

We use third-party tools that may collect information from visitors to our Site. These include:

• Google Analytics - used to understand how visitors interact with the Site. Google may use cookies and collect data according to Google's Privacy Policy.
• Tally (contact form provider) - form submissions on our Site are handled by Tally. Their privacy practices are described in their own privacy policy.
• Google Maps - embedded maps on our Site may collect location and usage data as described in Google's Privacy Policy.

We are not responsible for the privacy practices of third-party services. We encourage you to review their policies if you have concerns.

5. Data Retention

We retain contact form submissions and customer inquiry information for as long as is reasonably necessary to respond to your request and maintain our business records. If you would like us to delete your information, contact us at team@deerfieldbeachconcretepolishingandepoxyflooring.com and we will do so unless we are required to keep it for legal or accounting purposes.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Request that we delete your information
• Opt out of any marketing communications from us

To exercise any of these rights, email us at team@deerfieldbeachconcretepolishingandepoxyflooring.com. We will respond within a reasonable time.

7. Data Security

We take reasonable steps to protect the information we collect from loss, misuse, and unauthorized access. However, no method of transmitting or storing data over the internet is completely secure. We cannot guarantee the absolute security of any information you submit.

8. Children

Our Site is not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: